FAQ

Frequently Asked Questions

  • Do you provide support for Cine IPTV player?

    Yes you can contact us through live chat or write an email at support@Cineiptv.online.

  • How can i activate Cine IPTV player

    please visit Activation page.

  • Why do I get "Stream failed", "Cannot connect", "Buffering..." messages with my playlist that works on my computer and other devices?

    Try example test list http://Cineiptv.online/example.m3u first, then make sure all your stream links work (not dead) and codecs are supported by your TV. Every TV make and model are totally different and may or may not support specific stream formats: * Samsung supported formats and codecs
 * LG webOS supported formats and codecs
 * Android platform supported formats and codecs
 If you have LG webOS TV, you can also try changing Stream Player Type to NC Auto in application settings

  • What to do when an error occurs?

    Contact Live chat or write an email to support@Cineiptv.live

  • I get "Check playlist URL"

    In the case of Check playlist URL, you can try turning off your TV/device from the power cord for ~1 minute to clear device cache. Also, try long-pressing "0" or "CH", or long mouse click "Reload" button to force reload of playlist URL (disable app cache).

  • I get "Server (URL) connection timeout".

    Try an example test list http://Cineiptv.online/example.m3u (external URL) first, then check your playlist for errors. Make sure your URL is a direct link, not a redirect, and that it is currently online. You can also try downloading your playlist file by putting the playlist URL in the internet browser address field and use it as a static playlist on the  My list